Professional On Site Training

a member of the Trust Group
Home Other Clients

Manager Carol Bird, Customer Services Manager
Associate Graeme Horton

Activities

General desktop support for all staff at Reading. In addition to Office applications I also supported desktop and laptop users and installation of their standard desktop, including modem and network connections to Corporate applications.

I provided a "Hints and Tips" newsletter with the aim of reducing the load on the Support Staff and increasing skills in the user population.

Skills used

cc:Mail, Lotus Notes, Freelance, Novell Networking, MS Word, Internet Explorer

Establishing relationships with technical staff, accountants and senior managers

Skills learnt